Frequently Asked Questions

The product

Does it support the Mac mini M4 Pro?

Yes. We offer a dedicated SSD expansion module for the Mac mini M4 Pro (2024), available in 2TB and 4TB. The M4 and M4 Pro use different PCB and power-management designs, so the modules are not interchangeable — order the module matching your machine.

Does it fit the new Mac mini M6 or M5 Pro?

No. On the Mac mini M6 and M5 Pro, Apple has dropped the removable SSD module: the storage is soldered to the logic board, as it was on the M1, M2 and M3, so there is no slot to upgrade. Our modules fit the Mac mini M4 and M4 Pro (2024) only.

We are still looking for any opening, but support for the M6 and M5 Pro now looks unlikely. Read what we found when we opened them up.

Where are the 4TB and 8TB options?

4TB is available for the Mac mini M4 Pro. For the M4 (non-Pro), the maximum is 2TB — higher capacities require different NAND chips and significant power-circuit modifications, which we avoid for reliability reasons. We don’t currently offer 8TB.

Will it truly match Apple’s speed?

Yes. We use the same NAND chips Apple ships, and every module is benchmarked before release. In our testing the 2TB module reads at 3,382 MB/s and writes at 3,452 MB/s — matching or beating Apple's factory drives. See the comparison on our homepage.

What performance gains can I expect over the original 256GB SSD?

Significantly higher data transfer speeds — both reading and writing — which means faster application loading, quicker boot times, and improved system responsiveness. The 2TB model is significantly faster than the 256GB base model in both sequential and random I/O.

Is 2TB really enough for me?

If you’re dealing with large media files, pro apps, or gaming libraries, 2TB is a major relief over 256GB. You can always upgrade again in the future if needed.

Installation

Do I need a second computer to install the SSD?

Yes — your new SSD ships blank, so your Mac mini must be restored over DFU mode from another machine. Two options:

  • Another Mac (2015 or later): connect via USB-C and restore macOS using DFU mode.
  • A Windows PC: set up a macOS virtual machine with VMware and run the same restore process.

The full walkthrough is in our DIY guide.

What should I back up before installing?

Back up everything you want to keep — personal files, applications, photos, videos, documents. Cloning the entire drive is best. Due to Apple’s security architecture, data on the original SSD cannot be recovered after the swap.

How long does installation take?

About 30 minutes for most users, including the macOS restore over DFU. The physical swap itself takes around 10 minutes with the included tools. The full walkthrough is in our DIY guide.

What if I hit an error during installation?

Try again following the DFU-mode steps in our DIY guide. If the issue persists, contact our support — real humans, no runaround.

Will this void my Mac mini’s warranty?

Typically not. Simply return your Mac to its original state (swap the stock card back) if you ever need Apple service.

Shipping, orders & warranty

Can this be shipped to my country? Is shipping free?

Yes — we ship internationally to most countries, free of charge with duties included (DDP). A small number of destinations are served on a non-DDP basis (recipient handles customs); the exact shipping terms for your address are shown at checkout.

Do I pay VAT? Can I get a VAT invoice?

We are a UK company. If your delivery address is in the UK, 20% VAT is added at checkout (prices on the site are shown excluding VAT).

Everywhere else we ship, VAT is 0%, EU destinations included.

We issue a VAT invoice for every order and email it to you automatically. You can also get it any time: sign in to your account, open the order, and request the invoice there.

What does DDP mean? Will I pay anything on delivery?

DDP means Delivered Duty Paid. Whenever DDP applies, you pay nothing on delivery. We pay the import duties, taxes and customs fees and handle clearance for you. You just wait for it to arrive.

If your country does not appear in the list of available destinations at checkout, please contact us, and expect to handle customs clearance and any import duties yourself.

When will my order be shipped?

We fulfil orders in batches based on the order queue, with shipments going out every week. For the latest lead-time information, check the product page and our news updates.

Why haven’t I received any information after placing my order?

We send an order confirmation email immediately after purchase. If you don’t see it: check your spam folder, and verify the email address on your order. Still nothing? Contact us and we’ll sort it out.

Do you offer a warranty?

Yes — a 1-year limited warranty on every SSD module, plus a 30-day return policy. See the Refund Policy for details.

How do I cancel my order and request a refund?

If your order hasn’t shipped yet, contact us with your order number and we’ll cancel and refund it. Shipped orders fall under the 30-day return policy.