Terms of Sale for expandmacmini.com

Effective Date: 1 Jan 2025

Return, Warranty, and Disclaimer Policy for ExpandMacMini.com

1. Order Cancellation and Refunds Prior to Dispatch

  • Credit Card Handling Fee: In the event that a customer requests a refund before the item has been dispatched, a non-refundable credit card handling fee, imposed by our payment processing providers (e.g., Stripe, PayPal), will be deducted from the refund amount.
  • PayPal Balance Exception: If the purchase was made using a PayPal balance and PayPal did not charge a non-refundable processing fee, the full purchase amount will be refunded.
  • Liability: We disclaim any liability for payment processing fees incurred due to order cancellations initiated by the customer prior to dispatch.

2. Returns Within 30 Days of Purchase

  • Eligibility: Customers are entitled to return items within thirty (30) days of the purchase date for reasons unrelated to product quality, provided that the item remains in a condition suitable for resale.
  • Condition of Returned Items: Returned items must be unused, undamaged, and in their original packaging, inclusive of all accessories and documentation.
  • Return Shipping Costs: For returns of fully functional products, the customer bears the responsibility for return shipping expenses to our designated warehouse in Shenzhen, China.

3. One-Year Limited Warranty

  • Coverage: Our SSD modules are warranted against defects in materials and workmanship for a period of one (1) year from the date of purchase.
  • Exclusions: This warranty does not extend to defects or damages resulting from:
    • Misuse or Abuse: Improper handling, installation, or utilization contrary to the product’s intended purpose.
    • Unauthorized Modifications or Repairs: Alterations or repairs conducted by individuals or entities not authorized by us.
    • External Factors: Damages attributable to external causes, including but not limited to accidents, power surges, or environmental conditions.
  • Warranty Claim Procedure: Should an SSD module fail within the one-year warranty period, we will conduct an investigation to ascertain the cause. If the failure is attributed to a manufacturing defect, we will, at our discretion, replace the defective module with a new one.

4. Disclaimer of Liability for Data Loss

  • Data Responsibility: We shall not be held liable for any data loss occurring on our SSD modules, irrespective of whether such loss results from user actions or hardware failure.
  • User Obligation: It is the sole responsibility of the user to perform regular data backups to mitigate the risk of data loss.

General Provisions

  • Compliance with Applicable Laws: Our return and warranty policies are designed to comply with pertinent consumer protection laws and regulations.
  • Policy Amendments: We reserve the right to amend or modify these policies at any time. Such amendments will become effective upon their publication on our website.

For inquiries or to initiate a return or warranty claim, please contact our customer service team at [email protected] or visit our website at https://expandmacmini.com.

By purchasing at expandmacmini.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Sale.